Commercial Cleaners – Why Cleanliness is Key to Customer Satisfaction and Repeat Business

Whether you operate in retail or hospitality, cleanliness is key to attracting and retaining customers. Our North East commercial cleaners are experts in their field and deliver results-driven cleaning services that drive customer satisfaction and repeat business.

NECS has an ambitious growth plan in place to meet customer demand for nationwide commercial cleaning, office cleaning and specialist cleaning services. Founded in 2006 by Gary Breach, NECS now employs 250 people across the UK.

Retail Store Cleaning

Retail store cleaning services include sweeping and mopping floors, dusting and wiping surfaces, and disinfecting high-touch points like door handles, faucets, phones, and touchscreens. It also includes disinfecting and sanitizing shopping carts, emptying and cleaning trash bins, and restocking restroom supplies.

Additionally, a retail store needs to clean and organize storage areas and clean hard-to-reach places like air vents and filters. It should also conduct a full inventory check, disposing of damaged and expired items. It is important to keep glass and mirrors clean, especially since customers will notice smudges and fingerprints.

Keeping a clean retail environment is essential for attracting and retaining customers. The front of the store creates the first impression that can make or break a customer’s decision to shop there. Likewise, the exit area creates the last impression that could influence whether they return to the store in the future. Hence, it is critical to follow a daily retail store cleaning checklist.

Restaurant Cleaning

Whether your restaurant offers fine dining in Newcastle, Indian restaurants in Sunderland or traditional Chinese takeaways in Durham; cleanliness is a vital part of a great customer experience and will help to encourage repeat business and positive word of mouth. Our North East restaurant cleaning teams have the knowledge, resources and materials to provide exceptional hygiene standards; tailored around your operating hours.

We offer a comprehensive range of services including dusting and sanitising all surfaces, deep cleaning of kitchen equipment, ventilation ducts, air extract systems and food preparation areas; mopping and disinfecting of waste disposal areas as well as restocking trash cans with fresh liners. Our team will also clean all dining and reception area touch points, remove dirty dishes and glassware and wipe down tables to ensure diners get a good impression of your establishment.

We can also assist with special projects such as environmental health office visits and after fire or flood damage to your premises. Please contact us for a quote to suit your business needs.

Healthcare Cleaning

Healthcare cleaning services are offered to a number of different businesses including hospitals, private clinics and even small-time dental practices. It is important for these places to maintain high hygiene standards and ensure that patients are protected from germs and bacteria. Our professional cleaners have extensive experience in working with the healthcare sector and can ensure that your business meets all necessary regulatory requirements.

We use a rapid application of fast-acting chemicals that allow for exceptional coverage, with kill times up to 10 times faster than competitive products. This helps to minimise the spread of disease, infection and allergens across your wards.

Companies that invest in commercial cleaning services experience a host of benefits including reduced administrative costs for things like employee sick time, workers’ compensation and other line items. They also benefit from a more professionally maintained image, which can bring in additional business and revenue inflow. Additionally, they can expect to see a reduction in operational costs for heating, ventilation and air conditioning, which will save money on utility bills.

Office Cleaning

A clean workspace promotes a healthy work environment and enhances the company’s image. It can help reduce sick days and boost employee morale. It is also important to adhere to health and safety guidelines set out by the Health and Safety Executive. Commercial cleaning services can assist with this by cleaning up spills and disinfecting shared areas to prevent the spread of germs and viruses.

Typical office cleaning services include dusting and wiping surfaces, emptying trash cans, vacuuming carpets, and mopping floors. They may also sanitize doorknobs and light switches, and clean and disinfect restrooms for hygiene and safety. Other services may include window cleaning, machine polishing, and waxing.

It is important to choose a reliable and experienced commercial cleaning company for your business. Look for companies that carefully screen their employees and provide regular training. They should also have a track record of providing exceptional cleaning services. They should be able to provide you with a quote tailored to your needs and schedule.



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